Sending parts using Interparcel

[paul.jameson]

On the second occasion I have used Interparcel they failed to collect the parcel today - despite offering that service, which I accepted and paid for. They acknowledged the order before their cut off time limit for collections today. I then received an email saying that they could not collect today and collection would be tomorrow.

This is a straightforward breach of contract so I consider Interparcel to be useless. I shall go back to using the Post Office, which might be a little more expensive but it works, and always has done for me.

Incidentally, the text above is cut and pasted from the feedback I put on their reviews site.

[steve.clarke]

Yes I could relay a few Piss Poor Parcel delivery tales, Royal Mail is the best, Parcel Force on the other hand are a bit twitchy no card through the door being favorite at least you can track and rearrange.
Steve

[keith wainwright]

Hello Paul I have also had problems with Interparcel. I currently use myHermes you have the option to collect or drop off at one of their agents. Close drop off agents are listed on their Web site normally a Newsagent shop. I have sent a lot of stuff via myHermes with no problems. Also like a canary cheap cheap Keith

[ian.scott]

I like the drop off option when I send anything by Hermes .It means you can drop it in your own time without waiting in for the courier to call and collect which may be almost anytime.

Ian

[Wali.Badger.Taylor]

About this time last year I ordered a new exhaust system for my Freelander and it never turned up, three weeks later I had a phone call from a bus garage three miles away saying they had my order delivered to them. stick to RM.

[john.whiting]

I had a bit of drama with a crowd,I finally managed to get in touch with the local driver,which solved my problem.His quote of the day"Mate you just have a package,you ought to buy a courier franchise off these clowns." Regards John.